Netflix is perhaps today’s best streaming service. It includes many classic films and original shows that you can view anytime. However, while it provides a better user experience, mistakes might sometimes prevent you from watching a movie or documentary. Errors may contain a code that allows you to pinpoint the exact cause of the Netflix Not Working problem. You can resolve Netflix issues if you understand the significance of each code.
When you experience Netflix issues like Netflix Not Working, you may also receive a notification. Code 1-5059, for example, typically displays the message “A problem occurred when playing this item.” Please try again later, or choose a different item. For additional information, visit www.netflix.com/support.”
It’s a proxy error on Netflix, which suggests you’re using a VPN, proxy, or unblocker service to connect. Disabling the service will resolve the Netflix Not Working issue.
List of Netflix errors and their remedies
Here are some more Netflix issues of Netflix Not Working and how to fix them.
Error S7363 manifests itself in a variety of ways. S7363-1260-0000230D, S7363-1260-FFFFD082, S7363-1260-FFFFD089, and S7363-1260-FFFFD1C1 are some examples.
The fault is device-specific, which is an advantage. If you get the problem code S7363-1260-0000230D on your Mac:
- Start your computer again.
- To stream, use a different browser or device.
- Quit all other media players on Mac, including QuickTime, YouTube, iTunes, etc.
You must also erase your browser’s cookies and cache to resolve the Netflix Not Working issue. However, the above procedures will resolve most problems associated with code S7363.
The error arises from a problem with the data stored on your streaming device. To troubleshoot of Netflix Not Working, do the following:
- First, sign out of Netflix, log back in and try again.
- Start your streaming device again.
- Uninstall the Netflix app and then reinstall it again.
- Delete saved game data from PlayStation and Xbox devices and try again.
- Start your home network again.
- Boost your wireless signal.
If you receive the problem on your Smart TV, check to see if your Network enables streaming, mainly if you connect to the service via Wi-Fi.
Error code 100 indicates that your Netflix app needs to be refreshed.
You may have experienced error 100 on Netflix if you use Apple TV like Netflix Not Working, iPhone, iPad, or iPod touch. It happens because you need to refresh some information on your device. Here’s what you should do:
- First, sign out of your Apple TV account, sign back in, and then try again.
- Restart your Apple TV by unplugging it for two minutes, plugging it back in, turning it on, and then opening Netflix.
- Delete and reinstall the software on your iPhone, iPad, or iPod.
- You can restart your device and try again to access Netflix.
When Netflix Not Working and encounters the error UI-800-3, you must restart your device and try again. However, there are various solutions, such as:
- Firstly, check if your gadget is connected to the internet.
- Clear the data from the Netflix app on Amazon Fire TV/Stick.
- The application is being reinstalled.
- Sign out, sign back in, and try again to open a video.
- Confirm your DNS settings on Xbox devices by navigating to Network and selecting Automatic.
- Reset your Smart TV’s connection settings to default.
- Boost your wireless signal.
- Connect your Smart TV straight to the modem.
Begin by resetting the Smart Hub on your Samsung Smart TV. Other options include restarting your home network or updating your login details. It should be noted that the actions outlined above can also be used if you are experiencing errors UI3012, NW-3-6, or NW-2-5 on any device.
M7361 Netflix error code – streaming on an out-of-date browser or platform
Error M7361 manifests itself in two ways. First, M7361-1253 or M7361-1261-00000024 might be used. When using Google Chrome, the error code M7361-1253 appears on computers. A better method to repair if Netflix Not Working is to:
- Google Chrome is being updated.
- It would be best if you restarted your computer.
If you are receiving error M7361-1261-00000024, it is because you are using a private mode browser on either Windows or Mac. The steps will help you troubleshoot this issue of Netflix Not Working.
On either Windows or Mac:
- Open a new browser window, sign in to Netflix, and then try again.
- You can also leave Netflix by exiting private mode.
- These solutions are equally applicable to error code m7353-5101.
M7355 error code – a problem with your streaming platform
Error 7355 is caused by a problem with your Chrome browser on either a Windows or a Mac machine. Here’s how you can troubleshoot it:
- Google Chrome should be updated.
- Uninstall and reinstall Chrome, then try opening Netflix again.
- To stream, use a different browser or device.
The issue will appear if you use Chrome on Windows XP because Netflix does not support the operating system. The alternative is to retry using Internet Explorer or another streaming device.
S7363 error code – unsupported device
On your Mac, Error S7363 might manifest itself in various ways. S7363-1260-48444350 is one example. It will appear if you are using an unsupported screen.
Most Apple products support playback on internet displays or through HDCP-compliant devices. Here’s how to repair Netflix Not Working :
- Disconnect your PC from any external TVs or screens and try again to play the video.
- Use an HDCP-compliant monitor or television.
- Start your computer again.
- Change your streaming device or browser.
- If your computer is using the DisplayLink program, consider uninstalling it and trying to stream again.
If you receive other S7363 problems, such as S7363-1260-0000230D, S7363-1260-FFFFD082, S7363-1260-FFFFD089, S7363-1260-00002E19, or S7363-1260-FFFF5962, follow the procedures below when Netflix Not Working:
- Close any other media players that are currently active on your computer.
- Start your computer again.
- Clear your Netflix data as well as your browser’s cookies and cache.
- You may also try again with a different browser or device.
M7361Indicates1253 error code – network connectivity problem
When using the Google Chrome browser on a PC, the Netflix error code M7361-1253 appears. It indicates a problem with your device’s network connectivity. Here’s how to repair it if Netflix Not Working:
- Google Chrome should be updated.
- Please restart your computer by shutting it off, turning it back on, and reopening Netflix.
It would be best if you also thought about cleaning your browser’s cookies and cache.
M7353-5101 error code – macOS problem
Error S7353-5101 is one of the most prevalent Netflix errors caused by a problem with your Mac computer. To make it right:
- Restart your Mac and attempt again to access Netflix.
- You should update your operating system.
Some users have also reported the S7353-5101-3 problem. It’s the same problem, and you can solve these errors if Netflix Not Working by following the above methods. Go to the Apple support website to learn how to upgrade your Mac.
TVQ-ST-142 error code – connection issue
When you receive the error TVQ-ST-142, your device may be the source of the problem, and you must refresh it as follows:
- Firstly, check that you have an internet connection.
- Restart your home network as a whole.
- If you’re using Roku, choose Try Again from the menu.
Power-cycle your streaming device and router before restarting your home network. You can contact your ISP to see if you have configured your router.
CM 12646 error code – download error
The CM 12646 error code is a Netflix download error. Here’s how you can troubleshoot it:
- First, download the title once more.
- Close the app, reopen it, and try to download the movie again.
- Reboot your device and launch Netflix.
You can also try clearing your browser or app’s data and cookies. Because this is a download problem, ensure your device is connected to the internet.
AFV 11800 error code – display adapter malfunction
AFV 11800 is a device issue that can occur on the iPhone, iPad, or iPod touch. If you have linked your iOS devices to a display, you will encounter this problem. The problem arises because your video adapter prevents the streaming provider from playing your title. You can resolve the issue by checking that your adapter is Netflix-compatible.
To find the adapter, connect your device to a display such as a computer, Smart TV, or projector; go to the Apple support page. Also, try watching the film on a different device.
Error code H7361 – Windows OS problem
H7361, like many other Netflix issues, manifests itself in various ways on Windows machines. Among these are H7361-1255-8004B822, H7361-1253-80070001, H7361-1254-8007000E, and H7361-1254-8007007F.
- If you receive the problem code H7361-1255-80070241, follow these steps to resolve it:
- Then, restart your computer and try once more.
The following steps will help you troubleshoot if Netflix Not Working or further issues with code H7361:
- First, update your antivirus software or temporarily disable it.
- Relaunch your browser.
- Reload the page.
- Open Command Prompt, type SFC /scannow, and press Enter to launch the system file checker utility. Restart your computer after the process is complete.
- Install Windows software updates.
Because H7361 has multiple code faults, go to the Netflix support center for further information on how to resolve it.
Error number 113 – Log in problem
Apple TV is associated with Error 113. It frequently implies an issue with your login credentials. Here’s how you can solve it:
- First, check that you have entered the proper login credentials.
- You can reset your password via text message or email. However, it would be best to accomplish this through your desktop browser.
- Delete and reinstall the Netflix app.
When you reset your password, you may be asked whether you want all devices that use your account to sign in again with the new password. The entire procedure could take up to eight hours.
M7399 error code – firewall or antivirus problem
M7399 error codes include M7399-1260-00000025, M7399-1260-00000021, M7399-1260-00000048, M7399-1260-00000024, and M7399-1260-00000026. Any of these Netflix Not Working issues will appear on either Windows or Mac PCs and when streaming in a browser. To make it right:
Clear your browser’s cache and cookies.
- Check if your Windows or Mac machine has at least 100MB of storage space.
- Please update your browser.
- Start your computer again.
- Uninstall Google Chrome, then reinstall it again and try again.
- Use a different browser.
- Turn off private browsing, incognito mode, and guest mode.
- Reload the page and try once more.
- Another possibility is to update Chrome’s content protection failing.
Enter chrome:/components into the address bar.
Scroll down to find the Widevine Content Decryption Module. You are not using the official Chrome version if the component is not listed. As a result, upgrade the browser. Check for Update is selected. Once you see Status – Component updated, restart Chrome and try opening Netflix again.
The issue can also arise if your firewall or antivirus software prevents your browser from accessing the content protection feature. It is possible if you observe Status – Content not updated.
As a result, update your antivirus software and try opening Netflix again. You can also turn off your firewall. However, if all the preceding methods fail, this should be the final resort and is not recommended.
HTTP-998 error code Indicates a network connectivity issue
If you try to view a title on Netflix via your Smart TV and receive the error code HTP-998, it means your device cannot connect to the servers due to a network connectivity issue. To fix it:
- Start your Smart TV again.
- Start your home network again.
Contact their customer care for further assistance with Netflix connection errors on other devices.
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Conclusion
If you receive an error code on Netflix or Netflix Not Working, you may quickly resolve it if you understand it. Netflix errors are frequently accompanied by a notification informing you of the root cause of the issue. If you are unable to repair them, contact customer support for assistance.
