General causes and solutions for Hulu error code 5005. Hulu is a well-known streaming service in the United States. The streaming service has an extensive library of movies, TV shows, web series, and other content. Hulu is available on all popular devices. You can also watch Hulu in a browser through its web version. Unfortunately, many users, mostly on PC, experience error code 5005 when using the Hulu web version. The problem is primarily due to internet connection issues, which can be resolved in minutes.
What Causes Hulu Error Code 5005?
This Hulu error code appears only when there is a problem with your PC’s playback. Some of the possible causes of this error are as follows:
- Downtime on the server
- Browser cache or cookie problem
- Hulu has a technical problem.
- System configuration issues
- Slow internet access
How to Repair Hulu Error 5005
When Error Code 5005 appears on Hulu, try the solutions listed below in order.
- Examine Hulu Servers
- Examine Your Internet Connection
- Restart your browser.
- Browser Upgrade
- Remove Cache and Cookies
- Modify DNS Settings
- Change the Date and Time
- Examine Your Hulu Account
- Don’t hesitate to get in touch with Hulu Support.
Examine Hulu Servers
If Hulu displays an error code in the middle of a movie or TV show, there may be a server problem. You can check the status of Hulu on some online platforms that update the class regularly.
Check online platforms such as Downdetector or Outage. Report seeing if the server is down. Unfortunately, we can’t do anything about error code 5005 if the Hulu server is down until the officials fix it.
Examine Your Internet Connection
If your internet connection is slow, the Hulu error code 5005 may appear. Unplug your WiFi router cable from the PC to resolve internet connection issues. You can analyze internet speed using online tools such as SpeedTest. If it’s too slow, try restarting your router or contacting your internet service provider. If the problem isn’t with your internet connection, it could be your browser.
Restart your browser.
Restarting the browser will resolve any issues that have arisen.
#1. Exit the browser in which you’re watching Hulu.
#2. Reboot your Windows or Mac computer before launching the browser.
#3. Check to see if Hulu is streaming correctly.
Hulu Error Code 5005 can also be caused by an outdated browser version. To resume streaming Hulu, in this case, you must update the browser.
Chrome Web Browser
1. Launch Chrome and click the three-dot button in the top right corner of your page.
2. Click the Help About Chrome option at the bottom of the three-dotted action menu.
3. After selecting the About Chrome option, the browser automatically checks for new updates. If an update is available, Chrome will begin updating automatically within a minute and will prompt you to restart.
Log in to Hulu to see if the error has been resolved after the update is complete.
Firefox Web Browser
To update the Firefox browser, follow these steps:
1. Launch Firefox and navigate the three dashed horizontal line action menu. Select Help About Firefox from the pop-up menu.
2. After the update has finished, restart the browser to see the updated changes.
Remove Cache and Cookies
If the browser cache becomes corrupted, Hulu Error Code 5005 may appear. So clearing the cache files will resolve the issue you are experiencing while streaming Hulu.
1. Launch Chrome and select the three-dot menu in the upper right corner.
2. Click the More Tools button.
3. Select the option to Clear Browsing Data.
4. When you arrive at the clear browsing data page, select All time from the Time range drop-down menu.
5. Check the boxes for Cookies and other site data and Cache images and files.
6. Select the Clear Data option.
Your browser’s cache and cookies will now be cleared. Return to Hulu and see if the problem has been resolved of Error Code 5005.
Modify DNS Settings
A problem with the DNS settings causes the majority of error codes. As a result, checking and resolving it may be the best solution to the problem of Error Code 5005.
1. Use the + keys to bring up the Run window or the Start menu.
2. In the search bar box, type ncpa.cpl and press. The Control Panel will be displayed.
3. Right-click on your network and select Properties.
4. Select Internet Protocol Version 4 and then click Properties.
5. Select the option. Use the following DNS server addresses.
6: Enter the following information now.
188.8.131.52 is the prefer DNS server.
184.108.40.206 is an alternate DNS server.
7: Click OK to confirm and modify your DNS settings.
If the problem persists after changing the DNS settings, proceed to the next troubleshooting step.
Change the Date and Time
If your Computer’s date and time settings are incorrect, you may experience problems with Hulu streaming. So, go to Settings and change the date and time if they are faulty.
1. Go to Settings and select Date & Time.
2. Verify that the time zone is correctly set.
3. Deactivate the Set Time Automatically option.
4. If the date and time have been changed, correct them and click OK.
Examine Your Hulu Account
If none of the above solutions work, there could be a problem like Error Code 5005 with your Hulu account.
1. Navigate to your Hulu account settings.
2. Check to see if your account has received any alerts.
3. If there is a problem, follow the procedures to resolve it.
4. Then, log out of your Hulu account, clear your cache and cookies, and log back in to see if Hulu is streaming.
Finally, if none of the above solutions work, you can contact Hulu’s support team. Send a screenshot of the problem to the support team, and they will assist you in resolving Error Code 5005 as soon as possible.