When operating on a hard drive / SD card that involves copying or moving files on a Windows computer, several users receive the error 0x800701E3. In most cases, the issue arises when the user attempts to transfer files from one hard drive to another. Other users report that the problem occurs when they try to uninstall Windows 10 or another version of Windows.
Causes of an Error 0x800701E3
When attempting to copy or send files from the computer to an external hard drive, the error message “The request failed due to a fatal device hardware error” appears.
The following are the primary reasons for this:
- Cable issues, It could be damaged or improperly connected. As a result, the data cannot be transferred.
- Hardware issues with an external hard drive.
- Other issues with external hard drives. These bad sectors frequently result in the error “The request failed due to a fatal device hardware error.”
How do you resolve Windows Upgrade Error 0x800701E3?
To resolve Windows upgrade error 0x800701E3, follow the steps outlined below. Please check to see if the problem has been resolved after each troubleshooting step. If the issue persists, proceed to the next step.
Method 1: Examine or Replace the USB Connection to the External Drive
Quite often, the issue is a faulty port or cable. As a result, try another port to transfer data between your computer and an external hard drive, or, if that fails, look for a different USB cable. This method is beneficial if your external hard drive is detected / undetected when connected to the computer.
Method 2: Update the Drivers for External USB Drives
You can update the driver to resolve “Query Failed Due to Fatal Device Hardware Error 0x800701E3.” Outdated drivers disrupt the operation of the external hard drive. To do so, follow these steps:
- Press the Win + X keys simultaneously, then select Device Manager.
- Now, with the right mouse button, select the desired external drive.
- Select Update Driver from the list. Wait until the process is done before checking to see if the problem Error 0x800701E3 has been resolved.
Method 3: Reset Windows Update Components.
You can delete files from the SoftwareDistribution and Catroot2 folders by resetting the Windows Update components.
- To fix the upgrade error 0x800701E3, all old files from Windows Update must be removed.
- Follow the troubleshooting steps below to carry out the operation.
- Click the Start button, type CMD into the search box, right-click when the command prompt appears and choose Run as administrator.
Enter the following commands in the command line, one after the other:
Internet stop bits
wuauserv net stop
net halt appidsvc
net shutdown cryptsvc
- After you have disabled the necessary services, you must delete some files from drive C in a folder.
- Navigate to C: Windows Software Distribution and delete all of the files found in this folder.
- To do so, type the following command into the command line and press Enter: “% ALLUSERSPROFILE% Application Data Microsoft Network Downloader qmgr *.dat” del “% ALLUSERSPROFILE%
- After that, enter the following command.
system32 cd / d%windir%
- Then run this ” batch script, “which can assist you in resolving various types of Windows Update issues. This script is compatible with all versions of Windows.
- With this command, restart Winshock and press ENTER: winsock reset netsh
- Following that, you must restart all previously stopped services. To do so, enter each of the commands listed below.
Net begin bits
net begin wuauserv
Start net appidsvc
Net begins cryptsvc
- Close the command prompt, restart your computer, and rerun the Windows setup. It should fix the 0x800701E3 error on your computer. However, if the error persists, proceed to the next troubleshooting step.
Method 4: To resolve Error 0x800701E3, launch the DISM tool.
Deployment Image Servicing and Management tool is a Windows tool that can be used to service a Windows image. It frequently resolves many issues with various aspects of Windows and can thus assist you in that area.
Remember that this is a potent tool; making a mistake when running it can lead to problems, so use caution.
- To run the DISM tool on your computer, follow the steps below.
- Tap on the Windows logo, then type CMD into the search bar. The Command Prompt option is displayed.
- Right-click on it and select Run as administrator.
- Please type the following commands into your Command Prompt, then press Enter on your keyboard after each order to run it. Make sure to wait until the first command has finished before beginning the second.
Scanhealth / DISM.exe / Online / Cleanup-image
DISM.exe / Online / Image Cleanup / RestoreHealth
- Wait for the second command to complete before closing the command prompt with an X or by typing exit and pressing Enter.
- After that, restart your computer and try rerunning Windows Setup. Hopefully, the installation will go smoothly and without the error 0x800701E3. However, you can move on to the next steps if the issue persists.
Method 5: SFC (System File Checker) Scan
SFC searches for and repairs corrupted files on the computer. For example, you can try running an SFC scan to resolve error 0x800701E3 during Windows setup.
Follow the steps below to run an SFC scan:
- To access the Start menu, press the Windows key.
- In the search field, type Command Prompt or CMD.
- Right-click and select Command Prompt. Choose Run as administrator.
- If prompted, enter your password.
- On the command prompt, type sfc / scannow and press Enter.
- The investigation will take some time. After that, restart your computer.
- Restart Windows and check if the error 0x800701E3 has been resolved.
Method 6: Repair a Bad Sector on a Hard Drive
In addition, bad sectors or errors in the hard drive prevent you from upgrading Windows, resulting in error 0x800701E3.
To check for bad sectors on a hard drive, follow the below steps.
- Enter CMD in the search box.
- Select Run as administrator from the context menu when you right-click on Command Prompt.
- Type chkdsk C: / f / r / x into the command prompt and press Enter.
- This command’s parameters are as follows:
- The / f option will attempt to correct any errors that are discovered.
- The / r option will locate corrupted sectors and recover all readable data.
- The / x option forces the volume being checked to be unmounted before the utility begins scanning.
- If the C: drive is in use, press Y to initiate a search the next time you restart your computer. If this is the case, close Command Prompt and restart the computer.
- The hard drive component analysis will take some time. However, it will automatically detect and correct errors.
Hopefully, Windows Upgrade will work without the Error 0x800701E3 this time.
Method 7: Turn off the “Secure Boot” function.
Some affected users have reported that after disabling “Secure Boot” from “UEFI / BOOT, “error 0x800701E3 no longer occurs during a clean install of Windows. “Secure Boot” is an industry-standard developed by the leading PC manufacturers to ensure that PCs only use Original Equipment Manufacturers (OEM) software.
However, this security feature is known to cause issues with installation media created outside official channels ( using Rufus and other similar software ).
Here’s a quick guide to turning off “Secure Boot”:
- After turning on your machine, press the Setup key several times (during the initial boot sequence).
- During the boot process, press the BIOS key.
The start key is usually visible on the screen during the initial screen. However, you can also search online for your specific Setup key or use the following keys: Esc, F3, F8, F12, F1, F2, F3, or Del.
- Once in the BIOS menu, locate the ” Secure boot ” setting and set it to Disabled. The exact name and location will differ by manufacturer, but it is usually found in the Security tab – it may also be found in the Boot or Authentication tabs.
- Save your changes and exit your BIOS configuration. Then, check to see if you are still receiving the error 0x800701E3.
The steps prominent above will assist you in resolving Windows upgrade error 0x800701E3. I hope the installation goes smoothly and without any errors. If you found this helpful article, please leave a comment.